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Why invest in customer experience?

Why invest in customer experience?

Feedly.com | Friday, 3 May 2019 9:25 am | Headlines
An effective online presence will never obviate the need for a human sales representative, particularly for large deals. It can, however, equip both customers and the salespeople who serve them with detailed product information, white papers that outline common use cases and case studies showing how similar organizations have used a product and more.